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Claims

Updated over 2 weeks ago

Add a Claim

  1. Go to Claims.

  2. Click + Add Claim in the top-right corner.

  3. Enter the following details:

    Basic Information:

    • Record # – Enter the claim record number.

    • Status – Select the current claim status (e.g., New).

    • Date – Select the claim date.

    • Time – Enter the time of the incident.

    • Driver – Select the driver involved.

    • Vehicle / Trailer – Choose the vehicle and trailer (if applicable).

    • Type – Select the claim type.

    • Claim # – Enter the claim reference number (if available).

    • Notes – Add any relevant notes or details.

    Accidents:

    • Select the related Accident (if applicable).

    Details:

    • Address / City / State / Postal Code – Enter the location of the incident.

    • Customer – Specify the customer associated with the claim.

    • Load # – Enter the load number if the claim is linked to a specific load.

    • Insurance – Provide the insurance company name.

    • Policy #’s – Add related policy numbers.

    • Damage Value – Enter the estimated damage cost.

  4. Click Save to store the claim, or Save & Open to save and view the claim details immediately.

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