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Vaults

Comprehensive guide to creating and managing document vaults that serve as centralized knowledge repositories, enabling efficient document sharing across multiple deals.

Written by Christa Jagnanan
Updated over 5 months ago

What is a Vault?

A Vault is a centralized document repository that can be shared across multiple deals. Think of it as your firm's knowledge library - upload documents once and access them from any deal without duplication.

Why should I use Vaults instead of uploading to each deal?

  • Efficiency: Upload once, use everywhere - no more duplicate uploads

  • Consistency: Ensure all team members access the same version of important documents

  • Organization: Create topic-specific knowledge bases (industry research, regulatory docs, templates)

  • Collaboration: Share institutional knowledge across your entire firm with public vaults

Common Use Cases for Vaults:

  • Industry research and market reports

  • Regulatory and compliance documentation

  • Investment committee templates and guidelines

  • Historical deal comparisons and precedents

  • Regional market data

  • ESG frameworks and standards

  • Legal precedents and standard contracts

Creating and Managing Vaults

How do I create a Vault?

  1. Navigate to your Deals page

  2. Click "+ Create New Deal" button

  3. Select "Vault" as the Deal Type

  4. Choose privacy settings:

    • Non-admin users: Can only create private vaults

    • Admin users: Can create both private and public vaults

  5. Name your vault descriptively (e.g., "Healthcare Industry Research 2025")

  6. Click Submit and upload your documents

Important: The system treats vaults like specialized deals, so you'll see them in your deals list marked with a special vault indicator.

Can I convert an existing deal to a Vault?

Yes, but with restrictions:

  • Private deals: Any user can convert their own private deals to vaults

  • Public/Firm-wide deals: Only admins can convert these to vaults

  • To convert: Click the three-dot menu on your deal and select "Convert to Vault"

What's the difference between public and private Vaults?

  • Private Vaults:

    • Only visible to the creator

    • Useful for personal research or work-in-progress materials

    • Can be shared with specific users if needed

  • Public Vaults:

    • Visible to everyone in your organization

    • Perfect for firm-wide resources and shared knowledge

    • Only admins can create these

Using Vaults in Your Workflow

How do I access Vault documents in my chats?

Method 1: During Chat Creation

  1. Create or open a deal

  2. Click "+ Create a Chat"

  3. Toggle on "Include Vault Knowledge"

  4. Select up to 3 vaults from the dropdown menu

  5. Click Confirm

Method 2: Using the Source Selector (Recommended)

  1. In any existing chat, look for the Source menu (next to the Send button)

  2. Click to open source options

  3. Find and toggle on your desired Vault(s)

  4. The selected vaults will be searched for all subsequent messages

Can I change Vaults mid-conversation?

Yes! The Source selector works on a per-message basis:

  • Toggle vaults on/off anytime during your chat

  • Switch between different vault combinations as your research evolves

  • The AI will only search the vaults active at the time you send each message

How many Vaults can I use simultaneously?

  • Maximum: 3 vaults per chat

  • Why the limit? This ensures optimal performance and relevant results

  • Need more? Create separate chats for different research angles or consolidate related vaults

In what order does the AI search for information?

  1. Deal Documents (Priority 1): Always searched first for deal-specific information

  2. Vault Documents (Priority 2): Searched after deal docs for supplementary context

  3. This hierarchy ensures you get the most relevant, deal-specific answers first

Troubleshooting Common Issues

"I can't see my Vault in the source selector"

  • Check access: Ensure you have permission (creator for private, any user for public)

  • Processing status: New vaults may take a few minutes to become available

  • Chat type: Vaults only work in regular Chats, not Quick Chats or Data Chats

  • Browser refresh: Try refreshing your browser if recently created

"My Vault documents aren't being referenced in responses"

  • Verify the vault is toggled ON in the source selector

  • Check that documents in the vault have "Ready" status

  • Ensure your question relates to content within the vault documents

  • Try being more specific about which vault content you're asking about

"I need to use more than 3 Vaults"

  • Consider consolidating related documents into comprehensive topic vaults

  • Create multiple chats, each focusing on different vault combinations

  • Use chat exports to compile findings from multiple vault-powered chats

  • Reach out to your admin about restructuring vaults for better organization

"Can other team members see my private Vault?"

  • No, private vaults are only visible to their creator

  • To share with specific teammates, convert to public (admin only) or share individual chat results

  • Consider requesting an admin create a public vault for team-wide resources

Best Practices & Pro Tips

Organizing Vaults Effectively:

  • Use clear, descriptive names with dates/versions (e.g., "Q4 2025 Market Analysis")

  • Create category-based vaults rather than project-specific ones

  • Regularly audit and update vault contents to maintain relevance

  • Delete or archive outdated vaults to reduce clutter

Optimal Vault Structure:

  • Industry Vaults: One per major industry/sector you analyze

  • Regional Vaults: Geographic market data and regulations

  • Template Vault: Standard documents and frameworks

  • Research Vault: Third-party reports and studies

  • Regulatory Vault: Compliance and legal documentation

Limitations & Workarounds

Current Limitations:

  • Maximum 3 vaults per chat

  • Vaults only available in regular Chats (not Quick Chat or Data Chat)

  • Cannot edit vault contents from within a chat

  • No vault-specific permissions (only public/private)

Need Help?

If you're experiencing issues not covered here, please:

  1. Check the Submit Bug feature in the Support menu

  2. Contact your ToltIQ admin or point of contact

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