When deploying updates to the Dispel platform, the time and effect on users can vary. We score our deployments to help customers understand how the update window will impact their workflow, to what degree, and what they may see during this time.
The below scoring also includes when we expect to notify our customers prior to the update event. We strive to meet our notification lead times and deploy during regularly scheduled maintenance windows, but we may not always be able to give lead time notifications in the event of an emergency, bug, or vulnerability fix.
Impact Score | Description | Notification Lead Time |
1 | Deployed items do not impact workflows or present visible dashboard changes. | 5 business days |
2 | Deployed items may introduce visible changes, but they do not impact Dispel’s most common workflows. | 5 business days |
3 | Deployed items represent new features or updates to existing features that will affect standard customer workflows. | 15 business days |
4 | Deployed items will require downtime and migration tasks performed by the customer. | 30 business days |