For eCommerce brands, chargebacks aren’t just a frustrating cost of doing business—they're a threat to your bottom line and your long-term relationship with payment processors like PayPal.
Most merchants know that maintaining a healthy chargeback ratio is essential. But here’s the kicker: PayPal considers a chargeback ratio over 1% to be high-risk. Cross that line, and you could face reserve holds, account limitations, or even suspension. For high-volume merchants, that’s not just inconvenient—it’s business-critical.
But what if you could get ahead of PayPal disputes before they ever turn into chargebacks?
Enter: Disputifier’s One-of-a-Kind PayPal Alerts Feature 🚨
At Disputifier, we understand how much is at stake. That’s why we’ve built a powerful, proactive tool to help merchants handle PayPal disputes before they escalate into chargebacks.
Here’s how it works:
When a PayPal customer files a dispute, it enters what's known as the inquiry stage. Most merchants only react when that inquiry turns into a full-blown chargeback—but by then, the damage is already done. Disputifier steps in during this critical window of opportunity to help you take action early and avoid the penalty.
You have two smart options:
1. Immediate Refund
Our system can automatically refund the PayPal inquiry as soon as it’s filed—stopping the chargeback before it starts. No damage to your chargeback ratio, no fight with PayPal, and a smooth experience for your customer.
2. Scheduled Refund
Not ready to pull the trigger immediately? No problem. We can schedule the refund one or two days before the inquiry escalates, giving you time to:
Review the case
Reach out to the customer
Attempt a resolution
Save the sale (and maybe even the relationship)
This approach gives you the power to strategically manage disputes instead of scrambling to react after the fact.
Here's where you can activate this feature in the app
Why This Matters
With traditional chargeback mitigation, you're often playing defense. But with Disputifier's PayPal alerts, you're moving upfield—playing offense with data, timing, and automation on your side. The result? Lower chargeback ratios, better processor relationships, and a more protected business.
If PayPal disputes have ever blindsided you or damaged your merchant standing, it's time to level up.
Disputifier's PayPal alerts are the edge you didn’t know you needed—until now. Contact our team by the chat bubble on this page to get yours activated!