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Why can't I log in?

Steps to fix login issues with the Buddy app.

Updated today

Try these things first:

  • Check to make sure you are logging in from the place that you signed up with: email, Facebook, Google, or Apple.

  • Reset your password.

For an immediate fix, try to:

  • Update via App Store: Check your app store and update to the latest release.

  • Uninstall and reinstall the app.

If you need further assistance, please submit a Bug or Issue Report and it will be reported to our team ASAP.

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