If you've logged in but can't see your service, or you never received a signup or password reset email, the email address on your account may contain a typo. This is a common cause of missing emails.
What to try first
Check your spam or junk folder for emails from divorcevirtual.com and DocuSeal, our signing platform. Some email providers filter them.
Add support@divorcevirtual.com, hello@divorcevirtual.com and any @docuseal.com address to your safe sender list.
Check that you're logging in with the same email address you used when you signed up.
If the email on your account is wrong
Message us from the chat on your dashboard and tell us the correct email address. We'll update it on your account and resend the email or link you were waiting for.
If an email still doesn't arrive after that, we'll look into it with our technical team.