You can access your account in 3 easy steps:

  1. On, click “Adult Sign In” (Note: if your kid is signed in to DIY on the web, you’ll have to sign them out in order to access the Parent Portal)

  2. Enter the email address you used to register

  3. Click the secure link in the email you receive

Use the Parent Portal to update your kid’s password, switch plans, upgrade your account, or manage your plan. If you prefer help from humans, email us at - we’ve got your back.

Did this answer your question?