Aw, man! We’re sorry to see you go. 😢

But if you must, here’s how to cancel your free trial:

  1. Sign into the Parent Portal

  2. Click Cancel

If your free trial has ended, cancel your subscription on your Parent Portal by clicking Auto-Renew OFF. Your account will be automatically canceled at the end of the subscription period and you won’t be charged again. This needs to be done if you are a web user or an android user.

If you registered through the iOS app on an iPhone/iPad, your subscription is held by Apple. You'll need to cancel your Apple subscription by following these steps. If you have any questions, just email help@diy.org and we’ll help further!

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