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Using DIY
Using DIY
Answers to our most common questions once you join DIY
48 articles in this collection
Written by
Kienan Clute
General
How do I sign into DIY?
Written by
Kienan Clute
Updated over a week ago
What are skills and badges?
Written by
Kienan Clute
Updated over a week ago
What are hashtags?
Written by
Kienan Clute
Updated over a week ago
Where should I start?
Written by
Kienan Clute
Updated over a week ago
Why do you need my credit card to redeem a gift?
Written by
Kienan Clute
Updated over a week ago
I downloaded the DIY app, now what?
Written by
Kienan Clute
Updated over a week ago
How does DIY work?
Written by
Kienan Clute
Updated over a week ago
How do I access my parent account?
Written by
Kienan Clute
Updated over a week ago
How do I navigate through DIY courses?
Written by
Kienan Clute
Updated over a week ago
How do I find a challenge to try?
Written by
Kienan Clute
Updated over a week ago
What is XP?
Written by
Kienan Clute
Updated over a week ago
How can I learn more about each challenge?
Written by
Kienan Clute
Updated over a week ago
How long do I have access to DIY?
Written by
Kienan Clute
Updated over a week ago
Do I need to buy any materials for DIY challenges?
Written by
Kienan Clute
Updated over a week ago
Where do kids find instruction?
Written by
Kienan Clute
Updated over a week ago
How will my kids receive feedback?
Written by
Kienan Clute
Updated over a week ago
What is a pack?
Written by
Kienan Clute
Updated over a week ago
Can kids skip to a different challenge?
Written by
Kienan Clute
Updated over a week ago
How can I add a kid to my Family Plan?
Written by
Kienan Clute
Updated over a week ago
How do I switch courses?
Written by
Kienan Clute
Updated over a week ago
How do kids ask for help?
Written by
Kienan Clute
Updated over a week ago
How do I get sound?
Written by
Kienan Clute
Updated over a week ago
Why do you need my credit card to start a free trial?
Written by
Kienan Clute
Updated over a week ago
How can parents contact DIY?
Email, chat, or social - we've got a support channel for you
Written by
Kienan Clute
Updated over a week ago
Safety
Is DIY safe?
Written by
Kienan Clute
Updated over a week ago
Can my kid’s identity be private?
Protecting your kid's identity
Written by
Kienan Clute
Updated over a week ago
Are there private chats?
Written by
Kienan Clute
Updated over a week ago
Can I report concerns about a post or comment on DIY?
Written by
Kienan Clute
Updated over a week ago
Who can see the posts?
Written by
Kienan Clute
Updated over a week ago
Will you share my information with others?
Written by
Kienan Clute
Updated over a week ago
Uploading and Posting
How do kids post on DIY?
Written by
Kienan Clute
Updated over a week ago
How do kids delete a post they don’t like?
Written by
Kienan Clute
Updated over a week ago
How can my kids view all of the work they’ve created on DIY?
Written by
Kienan Clute
Updated over a week ago
Community
What are the DIY Community Guidelines?
Written by
Kienan Clute
Updated over a week ago
How can kids check their comments and mentions?
Notifications in DIY
Written by
Kienan Clute
Updated over a week ago
How can my kid get even more interaction with other DIYers?
Written by
Kienan Clute
Updated over a week ago
How can my kid find another DIYer’s portfolio?
Written by
Kienan Clute
Updated over a week ago
How do kids follow each other?
Written by
Kienan Clute
Updated over a week ago
Is DIY a social media platform for kids?
Written by
Kienan Clute
Updated over a week ago
Settings
How do I change my kid’s nickname?
How to update your username
Written by
Kienan Clute
Updated over a week ago
How do I update my email address?
Written by
Kienan Clute
Updated over a week ago
How do I change my kid’s DIY password?
Written by
Kienan Clute
Updated over a week ago
How do I change an avatar?
Written by
Kienan Clute
Updated over a week ago
Payment
How do I update my credit card information?
Written by
Kienan Clute
Updated over a week ago
What is your refund policy?
Written by
Kienan Clute
Updated over a week ago
How do I cancel my free trial or subscription?
Written by
Kienan Clute
Updated over a week ago
How do I cancel my Apple subscription?
Canceling your subscription through iTunes
Written by
Kienan Clute
Updated over a week ago
I’ve been charged by Apple. How do I request a refund?
Written by
Kienan Clute
Updated over a week ago