Using DIY

How do I sign into DIY?

Written by Kienan Clute
Updated over a week ago

What are skills and badges?

Written by Kienan Clute
Updated over a week ago

What are hashtags?

Written by Kienan Clute
Updated over a week ago

Where should I start?

Written by Kienan Clute
Updated over a week ago

Why do you need my credit card to redeem a gift?

Written by Kienan Clute
Updated over a week ago

I downloaded the DIY app, now what?

Written by Kienan Clute
Updated over a week ago

How does DIY work?

Written by Kienan Clute
Updated over a week ago

How do I access my parent account?

Written by Kienan Clute
Updated over a week ago

How do I navigate through DIY courses?

Written by Kienan Clute
Updated over a week ago

How do I find a challenge to try?

Written by Kienan Clute
Updated over a week ago

What is XP?

Written by Kienan Clute
Updated over a week ago

How can I learn more about each challenge?

Written by Kienan Clute
Updated over a week ago

How long do I have access to DIY?

Written by Kienan Clute
Updated over a week ago

Do I need to buy any materials for DIY challenges?

Written by Kienan Clute
Updated over a week ago

Where do kids find instruction?

Written by Kienan Clute
Updated over a week ago

How will my kids receive feedback?

Written by Kienan Clute
Updated over a week ago

What is a pack?

Written by Kienan Clute
Updated over a week ago

Can kids skip to a different challenge?

Written by Kienan Clute
Updated over a week ago

How can I add a kid to my Family Plan?

Written by Kienan Clute
Updated over a week ago

How do I switch courses?

Written by Kienan Clute
Updated over a week ago

How do kids ask for help?

Written by Kienan Clute
Updated over a week ago

How do I get sound?

Written by Kienan Clute
Updated over a week ago

Why do you need my credit card to start a free trial?

Written by Kienan Clute
Updated over a week ago

How can parents contact DIY?

Email, chat, or social - we've got a support channel for you

Written by Kienan Clute
Updated over a week ago

Is DIY safe?

Written by Kienan Clute
Updated over a week ago

Can my kid’s identity be private?

Protecting your kid's identity

Written by Kienan Clute
Updated over a week ago

Are there private chats?

Written by Kienan Clute
Updated over a week ago

Can I report concerns about a post or comment on DIY?

Written by Kienan Clute
Updated over a week ago

Who can see the posts?

Written by Kienan Clute
Updated over a week ago

Will you share my information with others?

Written by Kienan Clute
Updated over a week ago

How do kids post on DIY?

Written by Kienan Clute
Updated over a week ago

How do kids delete a post they don’t like?

Written by Kienan Clute
Updated over a week ago

How can my kids view all of the work they’ve created on DIY?

Written by Kienan Clute
Updated over a week ago

What are the DIY Community Guidelines?

Written by Kienan Clute
Updated over a week ago

How can kids check their comments and mentions?

Notifications in DIY

Written by Kienan Clute
Updated over a week ago

How can my kid get even more interaction with other DIYers?

Written by Kienan Clute
Updated over a week ago

How can my kid find another DIYer’s portfolio?

Written by Kienan Clute
Updated over a week ago

How do kids follow each other?

Written by Kienan Clute
Updated over a week ago

Is DIY a social media platform for kids?

Written by Kienan Clute
Updated over a week ago

How do I change my kid’s nickname?

How to update your username

Written by Kienan Clute
Updated over a week ago

How do I update my email address?

Written by Kienan Clute
Updated over a week ago

How do I change my kid’s DIY password?

Written by Kienan Clute
Updated over a week ago

How do I change an avatar?

Written by Kienan Clute
Updated over a week ago

How do I update my credit card information?

Written by Kienan Clute
Updated over a week ago

What is your refund policy?

Written by Kienan Clute
Updated over a week ago

How do I cancel my free trial or subscription?

Written by Kienan Clute
Updated over a week ago

How do I cancel my Apple subscription?

Canceling your subscription through iTunes

Written by Kienan Clute
Updated over a week ago

I’ve been charged by Apple. How do I request a refund?

Written by Kienan Clute
Updated over a week ago