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Paying for my Investment

Updated over 4 months ago

💳 Paying for My Investment

After you complete your investment submission on the DealMaker platform, the next step is to submit your payment using one of the available methods. However, it’s important to understand that payment alone does not mean your investment is finalized.

This article explains how to pay, what to expect after payment, and what steps must still occur before your investment is officially accepted.


✅ Step 1: Choose a Payment Method

You will be prompted to select a payment option during the final step of your investment flow. Available options may include:

  • Credit Card

  • ACH / Bank-to-Bank Transfer (U.S.)

  • Wire Transfer

  • Digital Wallets (e.g., Apple Pay, Google Pay)

  • Stablecoin

📌 Payment options vary by offering and issuer. Always follow the specific instructions in your DealMaker dashboard.


📥 Step 2: Submit Your Payment

Once you complete your investment submission and authorize your payment:

  • You may see a pending payment status in your dashboard.

  • Credit card payments are typically charged immediately.

  • Bank transfers may take 1–3 business days to process.

  • Wire transfers require action from your financial institution.

You will receive a confirmation once payment is received and matched to your subscription.


⏳ Step 3: What Happens After Payment?

Even if your payment is accepted, your investment is not yet final. Additional steps may still be required before your subscription is accepted by the issuer:

🔍 Identity Verification (KYC/AML)

You may be prompted to upload supporting documentation to verify your identity or investor status. This is required to comply with Know Your Customer (KYC) and Anti-Money Laundering (AML) regulations.

🖊 Counter-Signature by Issuer

Your subscription agreement must be accepted and counter-signed by the issuer for the investment to be legally binding.

📅 Deal Timing

Most offerings have a defined closing date. If your investment is not fully completed (e.g., documents not submitted, ID not verified) before that date, it may be excluded from the final allocation.


📬 Watch for Follow-Up Emails

After payment, it’s important to:

  • Check your email regularly for any outstanding document requests

  • Log into your DealMaker dashboard to monitor your status

  • Respond promptly to any instructions or reminders — failure to do so could result in your investment being delayed or declined


🔁 Still See “Pending” After You Paid?

Payment status may remain “pending” while the transaction is processing or if additional documentation is required. You can always check your real-time status in your investor dashboard under the relevant company.


🧾 Need Help?

  • For payment-related questions or upload issues, visit the DealMaker Support Center

  • For offering-specific inquiries or deal timelines, contact the issuer’s investor relations contact listed in your dashboard

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