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Payments Processing (Stripe)

Updated over 4 months ago

πŸ’³ Payments Processing (Stripe)

When you make an investment on DealMaker, your payment is processed through a secure third-party provider. In most cases, DealMaker uses Stripe to process credit card and bank-to-bank (ACH) transactions.

This article explains what Stripe is, how it fits into the DealMaker process, and what to expect after submitting payment.


πŸ” What Is Stripe?

Stripe is a globally trusted payment processing platform that enables secure, compliant online transactions. DealMaker integrates with Stripe to:

  • Accept credit and debit card payments

  • Facilitate ACH (U.S. bank-to-bank) transfers

  • Verify payment details in real time

  • Ensure compliance with financial regulations

πŸ“Œ DealMaker does not store or handle your payment information directly β€” all sensitive payment data is processed by Stripe.


βš™οΈ What Happens After I Submit a Payment?

Once you authorize a payment through the DealMaker platform:

  • Stripe processes the transaction securely in the background

  • You will see an on-screen confirmation and receive an email summary

  • The payment status in your dashboard will update to reflect one of the following:

    • Pending – Payment is initiated but not yet confirmed

    • Funded – Payment has been successfully processed

    • Failed – Payment could not be completed (e.g., card declined or bank error)


⏳ How Long Does It Take?

Payment Method

Typical Processing Time

Credit Card

Immediate to 1 business day

ACH Transfer

2–5 business days (may vary by bank)

Wire Transfer

Depends on bank (not Stripe-based)

πŸ“¬ Delays may occur due to bank holidays, verification needs, or incorrect information.


❓ What If My Payment Fails?

If your payment fails:

  • You will receive an email notification from DealMaker

  • You can return to your dashboard to retry the payment or choose another method

  • In some cases, you may be prompted to re-verify your identity or update your billing information

πŸ”— Related Article: Paying for My Investment


πŸ” Security & Compliance

  • Stripe is PCI-compliant and uses encryption to protect your data

  • All transactions processed through Stripe meet industry-standard security protocols

  • Your payment information is not visible to DealMaker or the issuer


🧾 Need Help?

  • For platform-related payment issues, contact DealMaker Support

  • For questions about bank or card declines, contact your financial institution

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