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What is a Transfer Agent

Updated over 4 months ago

🧾 What is a Transfer Agent

Some companies that raise capital through DealMaker choose to work with a registered transfer agent to manage share issuance and shareholder records. This article explains what a transfer agent does, when you may interact with one, and how this fits into your post-investment experience.


πŸ“‹ What Is a Transfer Agent?

A transfer agent is a third-party provider that helps issuers:

  • Maintain an official record of shareholders

  • Issue and track share certificates

  • Process ownership transfers (when permitted)

  • Manage lost or reissued securities

  • Facilitate investor communications related to securities ownership


🏒 What Is DealMaker TA?

DealMaker TA is a registered transfer agent and a separate legal entity affiliated with DealMaker. Many β€” but not all β€” offerings on the platform use DealMaker TA to handle share issuance and ongoing shareholder record keeping.

πŸ“Œ Not all companies use DealMaker TA. In some cases, the issuer may manage share issuance directly or engage a different transfer agent.


πŸ“¬ When Will I Hear from a Transfer Agent?

If the issuer uses DealMaker TA (or another transfer agent), you may receive:

  • An email inviting you to access your shareholder account

  • Instructions to view or download your digital share certificate

  • Follow-up messages about ownership confirmation or corporate updates

This communication typically occurs after your investment has been accepted and the offering has formally closed.

πŸ”— Related Article: Where Do I Find Proof of Ownership?


πŸ”„ Can I Contact the Transfer Agent?

Yes. If your shares are managed by DealMaker TA or another agent, you can contact them for:

  • Proof of ownership

  • Name or address corrections

  • Questions about share delivery

  • Transfer or gifting requests (if allowed by the issuer)

If you’re unsure which transfer agent applies to your investment, refer to your investment confirmation email or contact the issuer’s investor relations contact via your DealMaker dashboard.


🚫 What DealMaker (the Platform) Does Not Do

While the DealMaker platform supports your initial investment workflow, we do not:

  • Hold or issue securities

  • Maintain shareholder records post-close

  • Process ownership transfers

These functions are performed by the issuer and their appointed transfer agent β€” often DealMaker TA, but not always.

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