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How do I delete my case?
How do I delete my case?

to request deletion of your takedown case or case question in our system, refund policy and how to cancel your subscription links attached

Diane avatar
Written by Diane
Updated over 6 years ago

We do not provide a case delete option direct for the client as per privacy and security policy.
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However you can simply request to have your case deleted within the case comments.
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Simply add to the case comment "I [my name] request this case is deleted from my file". 

Your request will be escalated to case manager and the case deleted during a case maintenance run in the future.

Other FAQ's that will interest you:
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​How do I cancel my subscription?
​What is your refund policy? 

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