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What does Error 500 mean when trying to pay?
What does Error 500 mean when trying to pay?

Trying to pay by Credit Card and it won't go through

Diane avatar
Written by Diane
Updated over 5 years ago

Unfortunately we do see this error often.

If you are trying to pay by Credit Card and are getting an error, it could mean a number of things but the main reasons are one of two things: 

  1. Your credit card is blocked and in order for it to process successfully you will need to contact your credit card company.  Once confirmed we will be able to process it without a problem.

  2. Your credit card requires extra funding.

If you have any further questions about these features, please submit a question and we will be happy to answer. 

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