Protection Pro
​- only yearly Protection Pro shall be issued a refund and only if the client issues refund request within 10 days of receipt of payment
- no refunds shall be prorated
- refunds shall NOT include processing fees
- no refunds on payments made using coupon codes
- no refunds on monthly subscription payments
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Professional Takedown Services -  DMCA.com offers a money back guarantee should the Professionally managed service not be successful.
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Exceptions are:
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-  the client has waived this guarantee and this waiver has been made within the case comments of the Professional Takedown case related to the client's payment.
- the client has not responded within 24 hours of case inactivity email notification.