1. How do I sign up?
Employer Invitation: Your employer will send you an invite link or a URL to sign up for the platform.
Steps:
Click the link in the invite email or URL provided by your employer.
Complete the registration form with your details (email, name, etc.).
Confirm your email if prompted.
2. How do I sign back in?
General Sign-In: Visit app.doit.life to log in using your credentials.
Company-Specific Login: If your company has a specific DoIt Life page, you can log in there (e.g.,
doit.life/mitie).Using SSO: If your company uses single sign-on (SSO), select your organization from the login page and sign in using your company credentials.
3. How do I reset my password?
Steps:
Go to the login page and click on Forgot Password.
Enter the email address associated with your account.
A password reset email will be sent to your inbox. Follow the instructions to reset your password.
Didn’t receive the reset password email?:
Microsoft Email Issues: Sometimes, company servers (e.g., Microsoft 365) might block emails from DoIt Life.
Solutions:
Check your spam/junk folder.
If your company’s servers have blocked it, contact your IT department to allow emails from
doit.life.You can also request another password reset email or contact support if the issue persists.
4. How do I log out?
Steps:
Click on your profile icon or name in the top-right corner.
Select Log Out from the dropdown menu to safely sign out of your account.
5. How do I delete my account?
Steps:
If you want to delete your account, you’ll need to contact your employer’s program admin or the platform support team. You can also delete it directly from the profile area.
Deleting your account will remove all your data, so ensure you no longer need access to the platform before making the request.
6. What types of emails will I receive?
Types of Emails:
Welcome Email: Sent when you first sign up.
Activity Notifications: Updates on actions, events, or opportunities you’ve signed up for.
Impact Reports: Summary of your logged volunteer hours and impact contributions. (coming soon)
Reminders: Emails reminding you about upcoming events or incomplete tasks.
Password Reset: Sent when you request a password change.
You can manage these emails by adjusting your notification settings.
7. How do I manage my email notifications?
Steps:
Click on your profile icon in the top-right corner of the page.
Go to Settings or Notifications (depending on your platform version).
Here, you can toggle which notifications you'd like to receive via email, such as new opportunities, reminders, or company updates.
8. How do I set up notifications on the platform?
Steps:
Go to Settings within your profile.
Under the Notifications tab, you can choose what type of updates you’d like to receive (e.g., emails for new volunteering opportunities, event reminders).
You can turn notifications on or off based on your preferences.