This process is essential to ensure compliance with the number of licenses included in your Dokeos subscription.
Step 1: Access statistics
Log in to the Portal: Log in to your Dokeos account with administrator or manager rights.
Navigate the Sidebar Menu: On the homepage, go to the sidebar menu.
Select Statistics: Click on the "Statistics" option in the menu. This will take you to a page dedicated to usage data.
Access the Account Status: In the Statistics section, select "Account Status." Here, you will find detailed information on license usage.
Step 2: Analyzing the data
1. Number of Users
You can check the total number of active users on the portal. This information is crucial for determining whether you comply with the license quota included in your subscription.
2. Login Graph
On the same page, a graph illustrates the number of logins per month. This visual representation helps you track usage trends on the platform.
3. Calculating the Monthly Average
Based on the provided data, you can determine your average monthly logins. This will help assess user engagement and plan your future license needs.
Step 3: Evaluating Your License Needs
Depending on your Dokeos subscription and business model, use this information to:
Ensure License Compliance: Compare the number of users and average logins with the number of licenses purchased. This will allow you to verify whether you comply with your contract.
Identify Necessary Adjustments: If you find that the number of users exceeds your license quota, consider adjusting your subscription accordingly. This may include purchasing additional licenses to accommodate growing demand.
Conclusion
Regularly monitoring activity on the Dokeos portal is essential for effective user license management. By following these steps, you can track platform usage and adjust your needs based on learner engagement.
For further assistance, feel free to contact the Dokeos support team at support@dokeos.com.