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Troubleshooting Bulk Payments
Troubleshooting Bulk Payments
Updated over a month ago

If you are having some problems making your mass payments, here are some tips to correct them:

  1. Issues uploading .csv file into DolarApp Business?

    Make sure the file is in .csv format and column names have not been modified or reorganized from the original file.

  2. Upload is successful but when I click continue it marks it says “Failed to Import

    1. Make sure you read the reason for which it failed and refer back to the “guide” to make sure you are putting correct inputs.

    2. Make sure the Account Number fields are in text to make sure all the numbers are there (no commas, decimal points, or scientific notation).

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