Increase my operating limits
Adolfo Bautista avatar
Written by Adolfo Bautista
Updated over a week ago

To increase your monthly operating limits, we'll need you to provide us with the necessary documents to verify the origin of your funds.

Some documents that can serve for this can be some payroll/salary documents, inheritance, lottery, purchase contracts, or any other paper that effectively demonstrates the origin of your income.

Once you have the required information with you, we kindly ask you to follow these steps:

  1. Go to the Profile menu by tapping in your profile picture in the top left corner.

  2. Click on Transaction limits and then tap on the Increase limit button.

  3. Introduce the amount you think is more suitable for your situation.

  4. Select the type of document you are willing to share with us to help us decide on your limit. We give you four examples of suitable documents but feel free to use the Other option if your documentation is not included in any of those categories.

  5. Attach the proof of your income and tap on Submit request.

Once your request is submitted, our operations team will take up to one business day to review your documentation. Once reviewed, our team will email you to let you know your new monthly limits.

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