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How does the automatic renewal of my membership work?
How does the automatic renewal of my membership work?

We explain how the automatic renewal of your Premium Membership works.

Pablo Jaramillo avatar
Written by Pablo Jaramillo
Updated over a week ago

When you decide to subscribe to DolarApp Premium, you must choose between the two available plans: Monthly or Annual.

  • If you choose the Monthly plan, you can enjoy your membership for one month. We will automatically charge your membership 24 hours before the new period starts.

    • Example:

      • You purchase your membership with the Monthly plan on March 15, 2024.

      • You can enjoy your Premium rewards and benefits until April 15, 2024.

      • We will automatically charge you on April 14, 2024.

  • If you choose the Annual plan, you can enjoy your membership for one year, and we will automatically charge your membership 24 hours before the new period starts.

    • Example:

      • You purchase your membership with the Annual plan on March 15, 2024.

      • You can enjoy your Premium rewards and benefits until March 15, 2025.

      • We will automatically charge you on March 13, 2024.

You may be interested in: How can I cancel my Premium membership?

If the automatic renewal is active, we will try to charge the next period automatically from your balance in digital dollars (USDc). If the balance is insufficient, we will try to charge from other wallets available in your account.

If we fail to collect your next period during the 24 hours before the next period, we will automatically cancel your Premium membership and you will immediately lose access to all your benefits.

If you have a cashback balance or earnings accumulated in your account and not cashed out, we will automatically cash out these balances to your USDc balance, and you will not lose anything.

If you have any questions or comments, please contact us via chat or email at help@dolarapp.com.

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