If a problem appears at the stage of launching the application and stops at the "purple screen", there are several possible reasons and solutions to this problem. Now let's try to understand 🤔
Errors that can occur ⬇️
Error while choosing host to download local-api
Error while choosing interface host
Defining interface host
Local API Error: EBUSY: resource busy or locked
Error: Failed to get 'downloads' path
(Example.)
Causes 🫨
This error means that for some reason it is not possible to either connect or run the application.
The reasons for this can be:
Unstable internet connection
Unavailability of the download source from the current connection (ISP)
Enabled VPN or similar software (applies also to point #2)
Installed antivirus blocks the download of necessary files by its monitoring without issuing an alarm, or mistakenly identifies the files as a threat, which is false
The desired files cannot be accessed or are occupied by another process
How to solve it? 🤔
Further we will describe what to do in case of such errors:
🔹Error while choosing host to download local-api
🔹Error while choosing interface host
🔹Defining interface host
Such errors are network errors, and you can try to solve this problem also by changing the network\connection
✅ Option #1
You should try to install any VPN available in your country and on your operator, as an example 1.1.1.1.1 and PlanetVPN
Procedure:
Close Dolphin{anty}
Install VPN
Start and enable VPN
Start Dolphin{anty} again and check the connection
✅ Option #2
Try changing the access point (WiFi) to another one, preferably from a different provider, or try connecting to a mobile hotspot, which can be shared from your phone and mobile internet. Then, re-launch Dolphin{anty} and check the connection.
If none of the options helped you - contact support in the app or on the website, you can also contact support via telegram @dolphinsupport_bot.
Below we will describe what to do in case of such errors:
🔹Local API Error: EBUSY: resource busy or locked
🔹Error: Failed to get 'downloads' path
✅ Local API Error: EBUSY: resource busy or locked - The reason and solution are quite simple. Either you have a process of the application itself hanging in the background, and you should open Task Manager (using the Ctrl+Alt+Delete key combination) and terminate all "dolphin_anty.exe" processes, then try to start Dolphin{anty} again. Or simply restart your PC and try to run the program again.
✅ Error: Failed to get 'downloads' path - unable to access the required path - you should try to restart your PC. If that doesn't help, try reinstalling the program by downloading the latest version from our website.
If none of the options did not help you - contact support in the app or on the website, you can also contact support via telegram @dolphinsupport_bot