Verification

For our community's safety, we follow rigorous verification standards

6 articles in this collection
Written by Lushane Mugunthan and Amy Wilkinson

Can I use a VOIP number to join Donut?

Getting set-up with the right phone number

Written by Amy Wilkinson
Updated over a week ago

Why does Donut need to verify my identity?

Verification ensures both safety and security for all users

Written by Lushane Mugunthan
Updated over a week ago

Who verifies my identity?

SynapseFi is our trusted partner in verifying your identity

Written by Lushane Mugunthan
Updated over a week ago

How do I take a photo of my ID?

The best way to avoid a reshoot 📸

Written by Lushane Mugunthan
Updated over a week ago

Not receiving your SMS verification code?

Troubleshooting SMS verification

Written by Lushane Mugunthan
Updated over a week ago

Why is it taking so long to activate my account?

What to do if you're stuck in the verification process

Written by Lushane Mugunthan
Updated over a week ago