Workflows in DoorSpot allow you to automate communication with internal staff, clients, occupants, and more contacts. Instead of manually sending messages, you can design workflows to deliver messages automatically when specific events, or triggers, occur.
Purpose of Workflows
Save time by automating routine communication.
Ensure messages are delivered consistently and on time.
Reduce the risk of missing important touchpoints with staff, clients, or guests.
When You Would Want to Create a Workflow
Guest Experience
Trigger an automatic payment receipt confirmation once rent is paid.
Owner Communication
Notify the property owner when a reservation is confirmed.
Internal Operations
Alert the maintenance team when a guest submits a maintenance form.
Notify the admin team when a contract is signed or an addendum is uploaded.
Send an internal reminder to accounting when a security deposit is due for refund.
Document Management
Deliver a confirmation email once an e-signature is completed.
Marketing & Engagement
Trigger a “Thank You” message after check-out, asking for a review or feedback.
Workflows replace repetitive tasks (reminders, confirmations, notifications) so that you can focus on guest experience and owner relationships instead of sending dozens of individual emails or texts.
Associated Articles
Initiate Communication
Manage Communication in threads
Amplify messaging with templates