Users can only customise your Doorway design if you are part of an organisation and have admin rights. Related ArticlesHow do I save my Doorway to my digital wallet?I've updated a Doorway design. Does he/she need to redownload his/her Doorway?How do I create a Doorway organisation?What is the purpose of the ‘Doorway Name’ field?I have had multiple Doorways created for me. How do I download them?