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I haven't received my One NZ dosh Visa debit card

What to do if your One NZ dosh card has not arrived

Support avatar
Written by Support
Updated over a week ago

Once you've ordered your One NZ dosh card, you can expect to be with you within 10-15 business days. Please be patient with the postie!

If 15 days have passed and your card has still not arrived, please send us a message in-app, or email support@dosh.nz. We will investigate for you.


NEED HELP? LET US KNOW!

If you're stuck, just tap on the Support icon from the Home Screen in your dosh app or hit the blue messenger icon on the bottom right of your web browser and reach out to us. We're here to help!

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