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How to Clear Cache
Flo avatar
Written by Flo
Updated over 10 months ago

Why should I clear my Cache?

If you are having issues with using your dot.Profile, clearing your browser's cache can help solve the issue.

Steps iPhone - Google Chrome

In the Chrome app

  1. On your iPhone, open the Chrome app

  2. At the bottom-right, tap More

    More
  3. Tap History -> Clear browsing data.

  4. Make sure that there’s a tick mark next to 'Cookies, site data' and 'Cached images and files'.

  5. Tap Clear browsing data twice to confirm

  6. Done

Steps iPhone - Safari

In the iPhone's Settings

  1. On your iPhone, Open Settings ->Safari

  2. Tap Clear History and Website Data twice to confirm

  3. Done

Steps Android - Google Chrome

In the Chrome app

  1. On your Android phone or tablet, open the Chrome app

  2. At the top right, tap More

    More
  3. Tap History -> Clear browsing data.

  4. At the top, choose a time range. To delete everything, select All time.

  5. Next to 'Cookies and site data' and 'Cached images and files', tick the boxes.

  6. Tap Clear data.

  7. Done

If you are still having issues with your dot.Profile please contact us here and we will help get you back to networking!

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