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How can I swap my dot for another type/color?

Flo avatar
Written by Flo
Updated over a year ago

If you are looking to exchange your dot for different type/color and your order has already been fulfilled-> wait until your order is delivered, then return it to us.

The fastest way to exchange your dot is to return the item you have and make a separate purchase for the new item.

Please make sure not to activate or open the dot packaging you are returning. Once the return is accepted and processed, you will receive a refund for the initial order.

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