You will receive the dot device new and ready to be set up without any information already embedded in it.

If you've already created your dot.Profile, you connect your dot by tapping it to your phone, following the link that pops up, selecting Log In, and entering the email address and password you used when creating the profile.

If you haven't created your dot.Profile yet, you can tap your phone with your dot, open the link that pops up, and select Sign Up. You'll be asked to provide a name and create a password then you can get follow the in-site directions on setting up your dot.Profile.

If you are having issues scanning your dot, it generally means that you are not tapping it to the correct spot. Make sure you tap your dot to the sweet spot on every smartphone. The sweet spot is where the NFC sensor is located.

For iPhones, on the back at the top, just to the right of the camera. For newer iPhones, you can also tap your dot.device to the "notch" (from iPhones X to 14) or the "dynamic island" (iPhone 14 Pro) located on the front of your phone at the top of the screen.

*For iPhones 7, 8, and X, you'll have to turn on it's NFC reader in the Control Panel.

For Androids, the NFC reader is on the back in the middle of the phone.

You may need to use a little motion over the NFC reader to wake it up (from sleep-mode).

Click here to learn where to stick your dot.

Want to Unlink your dot.device and start over? Press here for instructions.