Skip to main content

Urdu Troubleshooting Guide

S
Written by Sarah
Updated over 2 months ago

Experiencing issues with the platform can be frustrating, but don't worry! This troubleshooting guide will help you quickly resolve common situations. By following these steps, you can often fix the issue yourself and easily get back to using the platform.

Troubleshooting Checklist

🌐 Check Your Internet Connection

  • A slow or unstable internet connection can cause issues with using the platform.

  • Ensure your connection speed is at least 30 MB/sec.

Fix Check Your Internet Connection ...


💡 Tip: VPN ya IP-hiding tools disable karo – yeh kabhi kabhi platform ko confuse kar dete hain


For Mobile Users

Having issues on your phone? Try yeh steps:

  • Clear Cache Memory: Go to phone settings → App settings → Clear cache

  • Reinstall the App: Uninstall → Reinstall → Always keep latest version

  • Restart Your Phone: Simple but powerful 🔄

  • Wait for 5 Minutes: Thoda sa patience rakho, phir dubara try karo!


For Google Chrome Users

Browser mein issue hai? Cache & cookies ko clean karo:

  • Visit this link for instructions on how to clear cache and cookies.

  • Follow the on-screen instructions to clear stored data in your browser.

How to Clear the Cache on Your Android Phone to Make It Run Faster



Additional Tips

  • App ko update karo – Make sure you're using the latest version of the app, as updates may fix bugs or improve performance.

  • Restart your device – Restarting your device can help resolve many minor issues by refreshing your system.


Still Having Trouble?

Tension mat lo – agar sab try kar liya aur phir bhi issue hai:

📩 Contact us with:

  • Problem ka full detail

  • Screenshots if possible

  • Device info (Android/iOS, version, etc.)

👨‍💻 Humari support team turant help karegi!

Did this answer your question?