⏱️ Method-wise standard processing time
💳 Payment method | 🕐 Estimated processing time | ⚠️ Possible delays |
Bank Cards (Visa, Mastercard, JCB) | Up to 15 minutes | Bank verification issues, security restrictions, or any maintenance |
E-Wallet | Up to 15 minutes | Unverified account, insufficient balance, service issues |
QR Payments | Up to 15 minutes | Banking app failures, expired QR code, payment provider network errors |
Bank Transfer | Up to 1 working day | Slower bank processing, national holiday, incorrect transfer data |
Cryptocurrencies (USDT - TRC20, ERC20, BSC BEP-20) | Up to 15 minutes after deduction | Blockchain congestion, incorrect network selection. |
📌 When it happens:
Payment processing delays from banks or payment services.
Errors in the entered payment details.
✅ Steps to fix:
Confirm transaction status:
Check with your bank or payment provider if the transaction was completed successfully.
Wait standard processing time:
For card, QR payments, and e-wallet payments: usually instant or up to 15 minutes.
For bank transfers and cryptocurrency methods is up to 24 hours.
Collect proof of payment:
Save a screenshot or receipt of your successful payment.
🤝 Still need help?
Share your payment proof with us, please contact: support-mu@doto.com for faster tracking. We’ll make sure your deposit is processed quickly and securely.