To integrate Jamf with Dots, you'll need to create a user account in Jamf and make sure reading privileges are given to it. This will create the connection with Dot’s.
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Step 1- Create a new user account
Log in to Jamf Pro.
In the left side index you will find “Settings” click on it.
Click on “System” in the horizontal index.
Click on “User Accounts and Groups”.
A list of Jamf Pro user accounts and groups is displayed.
Click “+New”.
Choose to “Create Standard Account” and press “Next”.
Do the following under tab Account:
7.1 Add a Username, preferably with the name "Dots" for easy recognition later. Save it as we will need it in step 2.
7.2 Under Access Level choose “Full Access”.
7.3 Under Privilege Set choose “Auditor”.
7.4 Under Access Status choose ”Enabled”.
7.5 Add Name and Email Address.
7.6 Set up a Password and save it as we will need it in step 2.Click “Save”.
Switch to tab “Privileges” and Choose from the index “Jamf Pro server Objects”, make sure the Read column is marked .
Switch to tab “Privileges” and Choose from the index “Jamf Pro server Settings”, make sure the Read column is marked .
Step 2 -Finalizing integration:
Go to Dots' integration tab and filter by Device Management, to see only MDM integrations. choose Jamf integration.
A pop up window with an explanation about Dots system accessing Jamf will appear.
Review it and click “NEXT".
Another pop up window will appear asking you if you would like to connect via SSO or without.
The SSO clients= clients which connect to Jamf Pro via an SSO solution.
NON SSO clients= clients who connect their Jamf Pro no via SSO solution.
If you choose NON SSO clients Enter the following data:
Domain URL - the company name as written in the URL when you login to Jamf (https://CompanyName.jamfcloud.com/).
Jamf login - The user account username you saved in step 1.
Jamf password - The user account password you saved in step 1.
If you choose SSO clients Enter the following data:
Domain URL - the company name as written in the URL when you login to Jamf (https://CompanyName.jamfcloud.com/).
Client ID
Client Secret
3. Now when the technical connection is done, please choose the integration connection mode you would like to activate in this integration.
This part is important as you need to choose the how you would like to sync your assets data from Jamf:
Sync - Connect existing Dots assets with your MDM.
What It Does:# Matches existing assets in Dots to assets in your MDM by serial number
# Establishes a connection to view MDM data
# No changes are made to your assets
What It Means for You:
# No new assets are created
# No updates are made to your existing assets
Download Only- Import new assets from your MDM into Dots.
“New assets” refers to any asset found in the MDM whose serial number does not already exist in Dots. To prevent duplicates, we recommend that all previously uploaded assets in Dots include serial numbers.
What It Does:
# Pulls any new assets from your MDM that aren’t already in Dots
# Creates new asset records in Dots
What It Means for You:
# Your existing assets remain unchanged
# Any asset found in your MDM but missing in Dots will be added
# Use this to ensure all your MDM-managed devices appear in Dots
Download and sync- Import new and connect assets from your MDM with Dots.
“New assets” refers to any asset found in the MDM whose serial number does not already exist in Dots. To prevent duplicates, we recommend that all previously uploaded assets in Dots include serial numbers.What It Does:
# Pulls any new assets from your MDM that aren’t already in Dots
# Creates new asset records in Dots
What It Means for You:
# Your existing assets remain unchanged
# Any asset found in your MDM but missing in Dots will be added
# Use this to ensure all your MDM-managed devices appear in Dots
Please review all options to make sure you make the best connection for your needs, and click on "NEXT" when you are done.
Don't worry you can always edit later.
Following clicking "Next" you'll be presented with a report showing you how many and which assets were downloaded to Dots and how many were synced. Please take a sec to review it and click "NEXT".
4. After you choose the relevant integration connection mode it's time to decide how you are going to assign your assets.
Auto-assignment works only when the employee's email in Dots matches the one in your MDM, since email is used as the unique identifier. You can skip this step if you won't like to assign your assets.
Please review your Auto assignment options and click on next after you choose the best option for you.
Unassigned Assets- Toggle on to connect unassigned Dots assets to MDMWhat It Does:
Dots will review all your unassigned assets and will assign them according to the MDM if the asset is registered and assigned on the MDM.
Use This When:
You manually entered devices which are unassigned in Dots but are assigned to employees on your MDM.
Please note, if an asset is assigned in the MDM to an employee (by employee email address) which does not exist in Dots, this asset will not be assigned in Dots.
Newly Downloaded Assets- Toggle on to connect newly added assets from your MDM to Dots.What It Does:
Automatically assigns new assets (downloaded from the MDM) to the employee listed in the MDM
Use This When:
You want newly imported devices assigned without manual work.
Pull All Asset Assignments- Toggle on to import asset assignments from your MDM.What It Does:
Dots will assign your assets according to your MDM, even if it means overwriting a previous assignment.
Use This When:
You want your MDM to be your single source of truth (meaning you update your data in the MDM and not in Dots).
Please note, if the asset is currently involved in an active order (for example, it is in transit), or if the asset is in a Dots warehouse, then it cannot be assigned to an employee even if this option is toggled on.
Following clicking "Next" you'll be presented with a report showing you how many and which assets were assigned and to whom, and more importantly which were not assigned and why. Please take a sec to review it and click "NEXT" when you are done.
Click "Confirm" and your Jamf integration is completed!
In Tab integration you can always view your integration status:
1. In the right down corner, you can see the number of assets that were synced.2. In the left down corner last time the integration synced.
3. The 3 dots in the right corner allows you to edit connection and auto- assignment type.
Kindly note: Asset names in Dots will be derived from the model field in Jamf.
If you had any issues during this integration, please contact our support from your Dots dashboard (Bottom left index) or send us an email to support@dots.com