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How to integrate Dots with your Kandji MDM account?

This guide outlines the steps how to integrate Kandji with Dots, using Kandji's API token.

Reut Avni avatar
Written by Reut Avni
Updated over a month ago

In this integration you'll be generating an API token in Kandji, then you'll configuring the necessary permissions for this token. Once set up, you'll use this token and your organization’s API URL to connect within Dots' integration interface.
Please make sure you are Kandji admin user, which is able to issue an API key and configure permissions.

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Creating a Token API in Kandji:

  1. Sign in to Kandji

  2. Browse to Settings> Access
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  3. Scroll down to API Token.

  4. Under the API Token title you will find in the grey background your organization URL, save it for later.
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  5. Press Add API Token.
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  6. Give the Token a name and add a description (optional) click on create.
    We advise you to give a meaningful name and a description that will help you avoid users deleting it by mistake.

  7. Copy the Token, we will use it in a bit.
    After copying and saving the token mark “I have copied the token and understand that I will not be able to see these details again”.
    Click on “Next”.
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  8. “Manage API permissions” pop up window will open. Press on “Configure” to edit the permissions.
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  9. In the Configuration Page, scroll down to the Users section and mark the first check box next to Users. This will check out all the boxes in that section.
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  10. Keep scrolling down to the Device information section. Mark the first check box near Device information. This will check out all the boxes in that section.
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  11. Click on “Save” in the right corner of the screen.

Finalizing integration:

  1. Go to Dots' integration screen and choose Kandji integration.
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  2. A pop up window with an explanation about Dots system accessing Kandji will appear.
    Review it and click “Allow & continue”.
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  3. Another pop up window will appear asking you to choose the integration connection mode you would like to activate in this integration.
    This part is important as you need to choose the how you would like to sync your assets data from Kandji:
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    ​Sync - In this integration mode assets technical data will sync to Dots only if assets are existing in Dots and they have serial numbers.
    Employee assignee data will not be synced!
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    ​Download and sync- In this integration mode assets technical data and employee assignee data will be downloaded to Dots from your MDM.
    ​Note: if you already uploaded assets manually this would not assign existing assets.
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    Please review - intro for MDM integrations in Dots to make the right decision for
    ​our needs.
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  4. After you choose the relevant integration connection mode click on ”Allow & Continue”.
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  5. Enter the API token copied earlier and the Organization API URL which you saved before.
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6. Click on “Continue”.
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Your Kandji integration is completed!
Go and review your assets under tab Assets.
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​Kindly note: Asset names in Dots will be derived from the model field in Kandji
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If you had any issues during this integration, please contact our support from your Dots dashboard (Bottom left index) or send us an email to support@dots.com

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