🚨 Need urgent assistance?
Click the Help button in the bottom right corner of your Doxy.me Dashboard.
The doxy.me team is here to help.
We’re always happy to answer questions and solve issues so you can focus on your patients. The best place to start is by clicking the Help button in the bottom right corner of your Dashboard. From there, you can chat with support, browse help articles, or even request a new feature.
Our Help Center has answers to most questions, but if you need a hand, our Support team is just a message away.
Because we support providers all over the world, we offer chat support instead of phone support. The fastest way to reach us is by clicking “Send us a message” from the Help menu.
Can't login? Click Forgot Password on the sign-in page and follow the steps in the email.
Step-by-step guide to reaching support
Log into your doxy.me account and click the question mark (?) icon in the bottom right corner
2. Select Visit Help Center or Send a message to get your questions answered
Browse the Help Center for feature guides and troubleshooting tips
Send us a message for quick help from our support team - or from Fin, our AI assistant, when we’re offline
