Step-by-Step Process
Step 1: Send Application Form (Manage Applicant)
Navigate to the Manage Applicant tab.
Click on Mail Form.
A modal will open with the following options:
Email the application form link to the driver
Copy link to share manually
Carriers can send this form to any driver.
Step 2: Add Waivers (If Required)
Click on the Carrier Waivers button.
A modal will open listing all available checklist items.
Select one or more checklist items to include as waivers in the applicant form.
Step 3: Access Application Form
The applicant receives an email containing the link to the application form.
The driver fills out and completes the Application Form.
On clicking "Submit", instead of final submission, the system transitions the driver to the next step: Waivers.
Step 4: Waiver Step (Sequential Document Signing)
The driver is presented with a series of waiver documents (pulled from the checklist) step by step.
For each document:
The driver reads the document
Provides a digital signature to acknowledge and consent
Clicks "Next" to proceed to the next waiver
Step 5: Final Submission
Once all waiver documents are signed, the system submits the entire packet:
✅ Application Form
✅ All signed waiver documents
Step 6: System Actions
The signed documents are automatically added to the driver’s checklist as a pending file
The packet is marked as fully submitted for review or further processing by the carrier/admin
Step 7: Guest Form Access (New Driver)
If the driver does not exist in DQID, the emailed link opens the form in Guest Mode.
The driver can:
Fill out the form
Complete the waivers
Submit the full packet without logging into DQID
Step 8: Applicant Creation
Once the driver submits the full packet:
A new Applicant is automatically created in DQID
The applicant appears under the Applicant tab for the relevant carrier
Step 9: Carrier Review & Approval
The carrier reviews the submitted packet
Upon approval:
The applicant is converted into a Driver
The onboarding process is completed
Step 10: Carrier Association
After approval, the driver is automatically associated with the carrier for whom the form was submitted
Step 11: Driver Profile Creation
A Driver Profile is created in DQID
Profile fields are pre-filled based on the submitted application form
Step 12: PDF Generation
A PDF is generated for the submitted application form and signed waivers
The PDF is attached to the carrier checklist: Driver Application / Questionnaire
Step 13: DQ File Verification
An entry is automatically added under DQ File Verification
The packet follows the standard verification workflow, similar to other DQ documents
Special Scenarios
Scenario 1: Existing Driver Associated with a Carrier
If a driver already exists in DQID and is associated with a carrier, submits the application for another carrier:
The application appears under the Applicant tab for the new carrier
When approved, the driver receives a notification asking:
Your application for this carrier has been approved. Would you like to leave your existing carrier?
The system proceeds based on the driver’s decision
Scenario 2: Applicant Applies to Multiple Carriers
If a driver submits the application form for multiple carriers:
The entry appears for all selected carriers
Once any carrier approves, the status for other carriers is automatically updated to Withdrawn
Frequently Asked Questions (FAQs)
1. Who can send an application form?
Application forms can be sent by Carrier Admins or Admins from the Manage Applicant tab.
2. Can an applicant submit the form without having a DQID account?
Yes. If the driver does not exist in DQID, the form opens in Guest Mode, allowing the applicant to complete and submit the application and waivers without logging in.
3. What happens after the applicant submits the application form?
After submitting the application form, the applicant is guided to the Waiver step, where all required waiver documents must be reviewed and digitally signed before final submission.
4. Are waivers mandatory for all application forms?
No. Waivers are optional and only appear if the carrier selects checklist items as waivers while configuring the application form.
5. How are waiver documents presented to the applicant?
Waivers are shown one at a time in a sequential flow. The applicant must read, sign, and click Next to proceed to the following waiver.
6. What happens after all waivers are signed?
Once all waiver documents are signed:
The entire packet (application form + waivers) is submitted
Signed documents are added to the driver’s checklist as pending files
The submission becomes available for carrier review
7. When is an applicant created in DQID?
An applicant is automatically created after the full packet is submitted, including the application form and all required waivers.
8. What happens when a carrier approves an applicant?
When approved:
The applicant is converted into a Driver
A Driver Profile is created with prefilled information
The driver is automatically associated with the approving carrier
9. Is a PDF generated for the submitted application?
Yes. A PDF is generated and attached to the carrier checklist under Driver Application / Questionnaire.
10. Will this submission appear in DQ File Verification?
Yes. An entry is automatically added to DQ File Verification, following the same verification process as other DQ documents.
11. What if the applicant already exists as a driver for another carrier?
If the driver is already associated with a carrier:
The application appears under the new carrier’s Applicant tab
Upon approval, the driver receives a confirmation request asking whether they want to leave their existing carrier
The system proceeds based on the driver’s decision
12. What happens if an applicant applies to multiple carriers?
The application appears for all carriers. Once any one carrier approves the application, the status for the remaining carriers is automatically marked as Withdrawn.