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How Carrier Can Invite Drivers For ELP Test

A step-by-step guide on purchasing ELP licenses, inviting drivers to take the ELP test, tracking test status, and managing retakes in DQID.

DQid Support avatar
Written by DQid Support
Updated over a week ago

Step-by-Step Process

Step 1: Carrier Purchases ELP Licenses

  1. The carrier navigates to the ELP signup page (for example: dqid.com/elp).

  2. Clicks Get Started.

  3. Completes the signup form with:

    • Carrier Name

    • Carrier Address

    • DOT Number

    • Representative Name, Email, and Phone Number

  4. Selects the number of ELP licenses to purchase.

  5. Pricing is displayed per license (for example, $30 per license).

  6. The carrier is redirected to Stripe Checkout to complete the payment.

Step 2A: Access ELP Carrier Dashboard

  1. The carrier logs in to the DQID portal.

  2. If the carrier is an ELP Type Carrier, they are directed to the ELP dashboard.

  3. From the dashboard, the carrier can:

    • Add drivers

    • Send ELP test invitations

    • Track invitation status

    • Purchase additional licenses

    • View completed test files

Step 2B: Existing DQID Carriers (No ELP Signup Required)

If the carrier already exists in the DQID platform:

  1. The carrier does not need to sign up again for the ELP portal.

  2. The carrier can log in directly using their existing DQID carrier credentials.

  3. Upon login:

    • The carrier is redirected to the ELP dashboard.

    • The dashboard displays a list of current drivers already associated with that carrier in DQID.

    • It also displays the stats for the license and test details.

Step 3: Invite Drivers for the ELP Test

  1. The carrier adds a driver by entering:

    • Driver Name

    • Email address

    • Phone number

  2. The system sends the ELP test invitation to the driver.

  3. The carrier can view the invitation status:

    • Pending

    • Completed

    • Failed

Step 4: Driver Receives Invite and Starts the ELP Test

  1. The driver receives the ELP test link via email or SMS.

  2. Clicking the link:

    • Redirects to the app store if the app is not installed

    • Uses deep linking to pass the required data automatically

  3. On first launch:

    • Login and profile setup are skipped

    • The driver is taken directly to the ELP test

    • No other areas of the app are accessible

Step 5: Driver Completes the ELP Test

  • If the driver passes the test:

    • A congratulations screen is shown

    • A certificate (PDF) is emailed to the driver

    • The ELP test is marked as completed in the checklist

    • A modal prompts the driver to try the full DQID platform

      • If yes, the driver is taken to the DQID home screen

Step 6: View Test Results and Files

  • The carrier can:

    • View the invite and test status for each driver

    • Access the ELP test file from the dashboard

Step 7: Resend Invite (Retake Test)

  • If a driver fails the ELP test three times:

    1. A Resend Invite option becomes available.

    2. The carrier must repurchase a license for the same driver if they don't have an available license.

    3. Once purchased:

      • A new test link is sent via email or SMS

      • The driver can retake the test following the same flow

Step 8: Revoke Invite

  • If a driver has not yet accepted the invitation and the invite status is Pending, the carrier can revoke the invite.

  • When an invite is revoked:

    • The associated license is recovered

    • The carrier can use the recovered license to invite another driver

    • No additional license purchase is required

Frequently Asked Questions (FAQs)

1. Do existing DQID carriers need to sign up again for the ELP portal?

No. Existing carriers can log in with their current DQID credentials and will be redirected to the ELP dashboard, where they can invite drivers and view their current driver list.

2. Can a carrier revoke an invitation if the driver has accepted the license?

No. If the invite is accepted, it cannot be revoked. If the invite status is Pending, the carrier can revoke it. The license will be recovered, allowing the carrier to invite another driver without purchasing a new license.

3. What happens if a driver fails the ELP test multiple times?

If a driver fails the test three times, the carrier can refresh the invite by repurchasing a license for that driver. A new test link is then sent for a retake.

4. How does a driver access the ELP test?

Drivers receive a link via email or SMS. Clicking the link:

  • Redirects to the app store if the app is not installed

  • Skips login/profile setup on first launch

  • Takes the driver directly to the ELP test

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