Overview
The Dashboard & Reporting page provides Carrier Admins with a centralized view of driver compliance and operational statistics. It gives quick visibility into document status, verification progress, compliance gaps, and overall driver activity without navigating across multiple modules.
The dashboard is designed to help admins identify missing requirements, monitor document health, and take action proactively.
1. Key Metrics Blocks
The Key Metrics Blocks provide a quick overview of driver-related statistics. These blocks ensure that users can easily monitor essential compliance and operational insights without needing to navigate through multiple sections.
These values update dynamically based on current driver and document activity.
Drivers
Displays the total number of drivers currently associated with your carrier.
This metric helps admins:
Monitor total driver count
Track onboarding progress
Understand overall workforce size
Non-Compliant Drivers
Displays the total number of drivers who currently do not meet compliance requirements.
Drivers may appear in this count if:
Required documents are missing
Submitted documents have expired
Verification is pending
Compliance thresholds are not met
๐ Key Benefit: Helps compliance teams quickly identify drivers requiring immediate action.
Verification Pending
Displays the number of submitted documents that are awaiting verification.
This metric helps admins:
Monitor verification workload
Ensure timely approvals
Reduce delays in driver compliance completion
๐ Key Benefit: Allows teams to prioritize pending verification tasks.
Verification Failed
Displays the number of documents that were reviewed but did not pass verification.
Verification failures may occur due to:
Incorrect document uploads
Invalid document details
Missing required information
Rejected compliance submissions
๐ Key Benefit: Helps identify recurring submission issues and follow up with drivers.
Common Reasons for File Rejection
Displays the most frequently recorded rejection reason across document verification activities.
This provides insight into:
Common driver mistakes
Areas requiring process improvement
Documentation trends
๐ Key Benefit: Helps reduce repeated submission errors through targeted guidance.
Missing Documents
Displays the total number of missing checklist documents across all drivers.
Missing documents directly impact overall compliance status.
๐ Key Benefit: Provides immediate visibility into outstanding documentation requirements.
2. Document Needed
The Documents Needed section provides a detailed breakdown of DQ Checklist documents and highlights document gaps across the carrier.
This section categorizes checklist items based on document status and allows admins to identify where action is needed.
Available tabs include:
Missing
Displays DQ checklist names along with the number of documents that have not yet been uploaded by drivers.
Use this view to:
Identify incomplete compliance records
Follow up with drivers
Prioritize document collection efforts
๐ Key Benefit: Carrier Admins can quickly identify drivers needing follow-ups without searching through individual records.
Expired
Displays DQ checklist items that have already expired.
This helps admins:
Track expiring compliance documents
Initiate renewals
Prevent expired credentials from affecting compliance
๐ Key Benefit: Ensures timely document renewal and reduces compliance risk.
View All
For checklist categories with additional records, click View All to open the complete list.
This allows admins to:
Review all document categories
Access extended reporting
Investigate document trends in more detail



