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How do I pause or cancel my subscription?

How do I pause my subscription?

To pause your subscription, head to the "subscription" tab in your portal. From there you can pause your subscription.


How do I cancel my subscription?

You can cancel at any time. No pressure, no hassle. You’re always welcome back.


Where to cancel

Once you’re logged in, go to “your treatment” and select “cancel.” It only takes a few seconds.

You can log into your portal here:


Subscription terms

Some programs are set up as automatic subscriptions. This means your subscription will renew unless you cancel it.

To avoid your next charge, make sure you cancel before your next billing date.


If you have questions or need help, our support team is here for you, just contact careteam@doctorderm.com.

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