✅ What Are Eligibility Requirements?
Eligibility requirements are tasks or certifications you must complete to be eligible to officiate. These are set by:
Your state association (e.g., background checks, training)
Your local association or assigner (they may add extra requirements)
🔍 Where to Find Eligibility Requirements
Log into DragonFly.
Go to your My Information Page.
You’ll see a list of requirements—some may come from the state, others from your assigner.
🤔 Common Questions
Q: I finished everything, but I still show as “Not Eligible.”
A: Double-check that you’ve completed both your state and local requirements. If you're unsure, contact your assigner or support.
Q: I don’t see any requirements listed on my dashboard.
A: This usually means:
You’re not linked to the correct group or organization.
The requirements haven’t been assigned yet.
Try these steps:
Refresh your browser.
Confirm you're in the right organization under Profile Settings.
If still missing, contact your assigner or support.
Q: My assigner says I’m not eligible, but I finished all my tasks.
A: It may take a moment for your status to update. You can:
Try logging out and back in.
Contact support to manually refresh your eligibility status.
🛠️ Quick Fixes
Issue | What to Try First |
Finished tasks but still not eligible | Check state + local requirements. Log out/in. Contact support to refresh status. |
Dashboard is blank | Refresh browser, clear cache, try incognito mode. |
Can't see any requirements | Check organization/group affiliation. Contact assigner if needed. |
Assigner can't see your status | Ask them to check their access level or contact state admin. |
Still stuck?
Contact support — we’re happy to help.