Sign in to DragonFly MAX in your web browser. Click “Schools and People” on the left side menu, then select “Setup School” from the top menu. From the “Setup School” screen, click the “Setup Academic Integrations” button.
2. Click the “+ New Integration” button in the top left corner, then select "Other" from the Provider drop-down menu.
3. The system will generate a username and password, as seen below. Save the password by clicking the “copy” button and pasting it somewhere on your device. You will need this password later to complete the integration.
4. Enter your school ID from FACTS/RenWeb.
5. Click “Save Integration” to submit the SFTP information to DragonFly and return to the Setup screen. Copy and save the information highlighted below. You will need this info to connect DragonFly MAX to FACTS/RenWeb.
Password (You copied this in Step 3)
Username
URL
Port
6. Sign in to FACTS/RenWeb Support and submit a request to create an SFTP connection with DragonFly MAX and a custom export of all grades. Be sure to include the username, password, URL and port that you saved in step 5. Click the button below to view a sample file of what grade data needs to be included in your custom report. Be sure to include this file in your support request.
7. Once the SFTP connection is established with FACTS/RenWeb, the “Academic Integration” column should now be visible on your “People” Checklist, as seen below.
8. To connect a student, click “Connect Transcript” and select them from the menu. You can also search for the student by name or ID, as highlighted below.
Troubleshooting Issues with Facts
Please reach out to FACTS directly to resolve any issues with uploads not working properly if all the steps above are being followed but you still aren't seeing results.
A common issue with schools using FACTS is that the files are being uploaded with the .filepart extension. Please reach out to FACTS directly to check on this and ask them to reload the file after removing the .filepart extension. More details on this can be seen here and shared with FACTS if they are unsure of the process.