All Collections
FAQ - English

FAQ - English

V
7 articles in this collection
Written by Victor Gustafsson

Why can't I hear any sound?

Adjust the volume by clicking the volume icon down to the right in the video view.
V
Written by Victor Gustafsson
Updated this week

Where do I find my code and link?

You find your 6-digit access code and link to the live stream in the e-mail that starts with the subject line: "Your Dramatix Order".
V
Written by Victor Gustafsson
Updated this week

What browser should I use?

We recommend to use the latest versions of Google Chrome or Safari for the best experience,
V
Written by Victor Gustafsson
Updated this week

How can watch on Apple TV?

You can stream to Apple TV from your iPhone, iPad or Apple computer.
V
Written by Victor Gustafsson
Updated this week

When does the broadcast start?

The broadcast starts 30 minutes before the show so that you have the time to configure your setup.
V
Written by Victor Gustafsson
Updated this week

Why is there poor video quality?

The quality changes automatically depending on your internet connection.
V
Written by Victor Gustafsson
Updated this week

Can I watch with Chromecast?

Yes, you can cast from an Android device or from your desktop Chrome browser.
V
Written by Victor Gustafsson
Updated this week