You may find the answer to your question below. If not, our team is here to help.
Booking & Scheduling
How do I make a booking?
How do I make a booking?
If you already know what you need and don’t require a consultation, submit your order using this form. Please allow at least 24 hours’ notice for preparation and scheduling. Be sure to provide accurate details to speed up the process.
If you need personalized guidance, schedule a consultation here.
Can I make last minute booking?
Can I make last minute booking?
No, we require at least 24 hours’ notice. Submit your order using this form.
How do I schedule a follow-up call?
How do I schedule a follow-up call?
If more than 3 months have passed since your last protocol, use the Consultation Form to book a follow-up.
Payment & Pricing
How do I pay?
How do I pay?
For consultations, payment is required directly through the Consultation Form via Stripe to confirm your booking.
For at-home treatments, we recommend WISE or Stripe payments in advance for quick processing. Our prices are listed in USD, but local IDR bank transfers are available upon request.
Do you have a price list?
Do you have a price list?
View prices for our most popular products and services in the downloadable brochure at the bottom of this page.
Consultations & Treatments
Which consultation is best for me?
Which consultation is best for me?
If unsure, book a quick 10-minute intro call here or review the Consultation Form for guidance.
Which is better, NMN or NAD+ IV?
Which is better, NMN or NAD+ IV?
Both offer distinct benefits. Learn more about the differences here.
How do I know if the treatment is working?
How do I know if the treatment is working?
Track progress through health data analysis, including bloodwork and wearable health data exported in CSV or PDF format. Read this case study.
Ordering & Health Data
Where do I send my health data?
Where do I send my health data?
Existing patients: Upload files in PDF or CSV format via your CarePatron patient portal or the Post-Treatment Optimization Form.
New patients: Upload recent bloodwork (within 3 months) and wearable health data through the Intake Form before your consultation.
Alternatively, create a Google Drive folder and share it with data@dripdok.com.
Referral & Special Inquiries
Do you have a referral program?
Do you have a referral program?
Yes! Refer a friend and receive exclusive discounts or complimentary services once they book a treatment. Contact us for details on current rewards.
I have a question about my protocol. Where do I ask?
I have a question about my protocol. Where do I ask?
Existing patients: Leave a 'Note' in your CarePatron patient portal. Notify us, and our medical team will respond.
Why can't I ask medical related questions on chat?
Why can't I ask medical related questions on chat?
For your safety and privacy, we do not provide medical advice via chat. Our patient relations team is not trained to offer medical recommendations. Please schedule a consultation or review resources on our Help Desk.
Existing patients may leave a 'Note' in their CarePatron portal, which our medical team will address.
Still Need Help?
If you didn’t find the answer you’re looking for, feel free to contact us—we’re here to assist you with any additional questions.