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How to Start a New Chat Conversation?

In this article, you will learn how to star a new chat conversation.

Salma Castillo avatar
Written by Salma Castillo
Updated over a week ago

​You can start a new conversation from the DripJobs Chat App or from the Sales Pipeline


1. Find And Open The Dripjobs Chat App

Find And Open The Dripjobs Chat App


2. Click On The Magnifying Glass To Search For The Contact With Whom We Want To Start A Chat

Click On The Magnifying Glass To Search For The Contact With Whom We Want To Start A Chat


3. Type The Name And Click On The Contact

Type The Name And Click On The Contact


4. Now We Can Start The Chat

We Can Also See And Choose Default Messages Or Templates Or Write The Message We Want

Now We Can Start The Chat


5. Now We Have The Message Ready To Send

Now We Have The Message Ready To Send


6. And Now We Can See The Message Sent Here

And Now We Can See The Message Sent Here


Sales Pipeline


Now We Will Go To Dripjobs Web And Click On "Sales Pipeline"

Now We Will Go To Dripjobs Web And Click On "Sales Pipeline"


8. Click On The Deal Card You Want To Open

Click On The Deal Card You Want To Open


9. Click On "Chat"

Click On "Chat"


10. Type The Message You Want To Send

Type The Message You Want To Send


11. Click On The Send Button

Click On The Send Button


12. Now We Can See The Sent Message And Continue Interacting With The Client

Remember That In Order To Use The Chat, There Must Be A Previous Interaction In Dripjobs (Like Sending A Proposal Or Invoice). Otherwise, The Chat Will Not Load.

Now We Can See The Sent Message And Continue Interacting With The Client


13. Now Let’s Go To Chats. From The Desktop, You Can Also Access All Your Active Chats By Clicking On "Chats" In The Left Menu

Now Let’s Go To Chats. From The Desktop, You Can Also Access All Your Active Chats By Clicking On "Chats" In The Left Menu


14. Here You Will See All Your Chat Conversations

Simply Click On The One You Want To Open To Continue The Conversation

Here You Will See All Your Chat Conversations


15. Here You Can Type Your Message And Send It To The Customer. On The Left Side Of The Text Box, You Can Also Attach Files If Needed

Here You Can Type Your Message And Send It To The Customer. On The Left Side Of The Text Box, You Can Also Attach Files If Needed

If you need any assistance with this, please don’t hesitate to contact DripJobs Customer Support or the HelpDesk.


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