DripJobs Help Center

How to View SMS & Email Communication History?

In this article, you will learn how to view sms & email communication history.

Written by Salma Castillo

Updated this week

1. Click On "Activity"

Click On "Activity"

2. Here We Can See All Events In General, But We Can Use The 'Show All' Filter To Display Only A Specific Type Of Event

Here We Can See All Events In General, But We Can Use The 'Show All' Filter To Display Only A Specific Type Of Event

3. Select Emails

Select Emails

4. Here We Can See The Email History.

Each Row Displays The Event, Customer, Source, And Date. We Can Also Organize The List By Status, Source, Or Date To Easily Track Each Email.

Here We Can See The Email History.

5. Select SMS Messages

Select SMS Messages

6. Here We Can See The SMS Message History

Each Entry Displays The Event, Customer, Source, And Date

Here We Can See The SMS Message History

7. Click On "Contacts"

Below, You Can Also View The History Of Sms And Email Communications For Each Customer Directly From Their Contact Profile.

Click On "Contacts"

8. Click On The Contact You Want To View

Click on the Contact You Want to View

9. Click On "Email Communication"

Click on Email Communication (5)

10. Here We Can View The Emails Sent To The Contact

Here We Can View The Emails Sent To The Contact

11. Click On "Text Communication" To See The History Of Sms Sent To That Contact

Click On "Text Communication" To See The History Of Sms Sent To That Contact

12. Here We Can View The SMS Messages Sent To The Contact

Here We Can View The SMS Messages Sent To The Contact

If you need any assistance with this, please don’t hesitate to contact DripJobs Customer Support or the HelpDesk.