You Can Refund Non-disputed Payments To Customers Directly From The Payments Overview Page In The Dashboard. The Default Refund Amount Is The Full Charge Amount, But You Can Provide An Amount Different Than The Full Charge To Process A Partial Refund.
1. Log In To Your Stripe Account And Click On The "Transactions" Section From The Left Sidebar Menu
2. Inside Transactions, Click On The Payments Tab To View All The Payments Recorded In Your Account
3. Click On The Three Dots Next To The Transaction And Then Select Refund Payment From The Dropdown Menu
4. Alternatively, You Can Click Directly On The Charge Under The Description Column To Open The Payment Details
5. And Here Click On "Reimbursement"
6. Here You Can Enter The Refund Amount, Either The Full Payment Or A Partial Amount Depending On The Case
7. Here You Can Select The Reason For The Refund, Such As Duplicate, Fraudulent, Requested By The Client, Or Other
8. Here You Can Add Additional Details About The Refund, Which Is Optional, And Then Click On Reimbursement To Confirm
9. Here You Can See The Refund Reflected In The Payment Breakdown Section
Important: This Will Not Update Your DripJobs Invoice. From Here, Access The DripJobs Invoice And Remove The Payment Manually
If you need any assistance with this, please don’t hesitate to contact DripJobs Customer Support or the HelpDesk.