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How to Handle Repeat Customers

In this article, you will learn how to handle repeat customers.

David Arteaga avatar
Written by David Arteaga
Updated this week

1. Go To the Top Right Of Your Screen

Depending on your needs, select either "New Proposal" or "New Appointment"

If you need to schedule an Appointment to visit their location, select "New Appointment"

If the On-Site Visit is not required, then select "New Proposal"

Go To the Top Right Of Your Screen


If You Need To Create a New Proposal


2. Click on "New Proposal"

Click on "New Proposal"

3. Click on "New Contact"

Click on "New Contact"

4. A Drop Down Menu Will Be Displayed - Search For the Existing Customer

A Drop Down Menu Will Be Displayed - Search For the Existing Customer

5. See the Already Known Information Appearing

See the Already Known Information Appearing

6. You Can Change the Job Address That Was Saved Before

You Can Change the Job Address That Was Saved Before

7. Click on "Start"

Click on "Start"

8. A New Deal Card Will Be Created Under "In Draft"

A New Deal Card Will Be Created Under "In Draft"


If You Need To Schedule a New Appointment

1. Click on "New Appointment"

Click on "New Appointment"

2. Click on "On-Site Estimate"

Click on "On-Site Estimate"

3. Enter the Appointment Details

Enter the Appointment Details

4. Locate Contact Information and Click on "New Contact"

Locate Contact Information and Click on "New Contact"

5. A Drop Down Menu Will Be Displayed - Search For the Existing Customer

A Drop Down Menu Will Be Displayed - Search For the Existing Customer

6. Locate Contact Information and Click on "New Contact"

Locate Contact Information and Click on "New Contact"

7. Click on "Schedule"

Click on "Schedule"

8. A New Deal Card Will Be Created Under Estimate Scheduled

A New Deal Card Will Be Created Under Estimate Scheduled


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If you have any questions, please don't hesitate to contact DripJobs customer support or the helpdesk.

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