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How to Manage Suppressed Emails

In this article, you will learn how to manage suppressed emails.

David Arteaga avatar
Written by David Arteaga
Updated this week


Hard bounce examples below:

  1. Invalid Email Addresses: If the email address provided by the recipient is invalid or doesn't exist, the email will bounce back as undeliverable.

  2. Recipient Mailbox Full: If the recipient's mailbox is full, new emails cannot be delivered, resulting in a bounce.

  3. Domain Name Doesn't Exist: Sometimes, the domain name part of the email address (after the "@" symbol) doesn't exist or is misspelled, leading to a bounce.

  4. Blocked by Server: The recipient's email server might block incoming emails from certain senders or domains due to security reasons or spam filtering.


1. Click on "Contacts"

Click on "Contacts"

2. Click on "Status"

Click on "Status"

3. Select "Email Suppressed" from Status

Select "Email Suppressed" from Status

4. Click on "Filter"

Click on "Filter"

5. The List of Contacts with a Suppressed Email Will Appear

Manual Suppression means that the contact is 'Un-subscribed'

The List of Contacts with a Suppressed Email Will Appear

6. Check Selected

Checking the box at the top left-hand will select all these contacts, or you may select contacts individually.

Check Selected

7. Click on "Bulk Actions"

Click on "Bulk Actions"

8. Click on "Archive Selected"

This will remove all contacts with a suppressed email from you active contacts list.
You can always find and update them by searching for Archived Contacts

Click on "Archive Selected"


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If you have any questions, please don't hesitate to contact DripJobs customer support or the helpdesk.

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