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How Can I Understand Payment Statuses and Access Transaction Details in DripJobs using Stripe?

In this article, you will learn how to understand payment statuses and access transaction details in DripJobs using Stripe.

Laura Cuadros avatar
Written by Laura Cuadros
Updated over 2 months ago

​Understanding Payment Statuses In DripJobs Using Stripe

When Using Stripe In DripJobs, Some Transactions May Be Labeled As Canceled, Incomplete, Pending, Or Expired. These Statuses Are Typically Tied To Actions (Or Lack Thereof) By The Customer. Common Scenarios Include:

  • Canceled Or Expired Payments: Payments Usually Expire Or Are Canceled If The Customer Does Not Complete The Payment Process. According To Stripe, Payments Often Cancel Within 24 Hours If Not Paid. This Can Happen Due To Inactivity Or Customers Leaving The Page Before Finishing The Transaction.

  • Pending Payments: Payments May Remain Pending If They Are Initiated But Not Yet Confirmed By Stripe Or If Additional Authorization Is Required.

To Avoid These Statuses, Customers Should Complete The Payment Process Promptly.


Accessing Transaction Details In Stripe

If You Need To Review Detailed Payment Information, This Must Be Done Directly Within Your Stripe Account. DripJobs Reflects Payment Statuses Automatically, But For Full Transaction Details:

1. Log In With Your Email And Password And Click On Log In

Log In With Your Email And Password And Click On Log In


2. Or Log In With Your Google Account Directly

Or Log In With Your Google Account Directly


3. Select Your Account And Follow All The Steps

Select Your Account And Follow All The Steps


4. And Now In Your Account, Select The Payments (Or Transactions) Tab To View Comprehensive Details, Including Payer Information

And Now In Your Account Click On "Transactions"


5. Now Here You Will See Your Payments And If You Click On It You Will See Much More Detail

Now Here You Will See Your Payments And If You Click On It You Will See Much More Detail


6. You Will Also Find The Filtering For State

You Will Also Find The Filtering For State


7. Here's Where You Can See All Your Payment Statuses

Here's Where You Can See All Your Payment Statuses

This Ensures You Always Have Access To Complete Transaction Data.


If you need any assistance with this, please don’t hesitate to contact DripJobs Customer Support or the HelpDesk.


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