DripJobs Help Center

I'm not Receiving Notifications When My Customers Reply on the Chat

In this article, you will learn why you and your team were not receiving notifications so far when a chat reply came to you.

Written by David Arteaga

Updated over 2 months ago

1. Click on 'Company Settings'

Click on 'Company Settings'

2. Click on 'Notifications'

Click on 'Notifications'

3. See How the 'Chat Message Received' Button is Disabled

See How the 'Chat Message Received' Button is Disabled

4. Click Over the Button So You Start Getting Notified

Click Over the Button So You Start Getting Notified

5. Click on 'Save'

From now on, every chat reply should notify you and your team

Click on 'Save'

If you have any questions, please don't hesitate to contact DripJobs customer support or the helpdesk.