1. Click on 'Invoices'
2. Click Over the Desired Invoice
3. Look for the Payment You'd Like to Refund
4. Click on 'Add Item'
5. Type "Refund"
6. Type the Amount to Refund
Remember to always put a minus symbol before the amount
7. Click on 'Save'
8. See How the 'Refund' Now Appears as an Item
9. Click over the Payment to Refund
10. Click on 'Delete'
11. Click on 'Yes, delete it'
12. See How the Balance Goes Back to the Amount Expected
