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My Account Was Cancelled Due to Missed Payments, How Do I Reactivate It?

This article will help you if your account have been cancelled due to missed payments, so you know how to reactivate their accounts.

Written by Bennah Marie Eliseo


1. Open the Billing Menu

If your account is cancelled or de-activated, you’ll see the banner below when you try loggin in to your account.

Open the Billing Menu

2. Click the "Manage Billing" Button Displayed in the "Payment Required" Banner. Alternatively You Can Click on “Update Billing Details”

Any of these will open the billing menu, which contains three sections:

  • Account Information – View details associated with your account.

  • Payment Methods – Add or update your payment methods.

  • Billing History – View and manage all your invoices, including any that are currently open.

Click the "Manage Billing" button displayed in the "Payment Required" banner. Alternatively you can click on “Update Billing Details”.

3. Update the Payment Methods

Click on “Payment methods” to see all your cards on file, edit them and add a new card, if needed. Once edited you’ll return to the Billing menu.

Update the Payment Methods

4. Locate Your Open Invoices

From the Billing menu, click on "Billing History" to see a full list of your account's invoices.

Unpaid invoices will be clearly identified. You can also download any invoice from this screen for your records.

Locate Your Open Invoices

5. Pay Your Open Invoices

Click "Pay Now" next to an open invoice. A new window will open.

In the payment window, select all the invoices you wish to pay, as well as the total of the open balance. Click "Pay Now" in the upper-right corner to complete the payment using your saved payment method.

Pay Your Open Invoices

Once the open balance is settled, your account will be reactivated, and your monthly subscription will be running again.


6. Reach Out to the DripJobs Billing Team

Please reach out to the billing team and report the reactivation.

They’ll make sure everything runs smoothly and help you confirm and update your account and billing information. You can reach them at 830-259-2500 or email billing@dripjobs.com


If you need any assistance with this, please don’t hesitate to contact DripJobs Customer Support or the HelpDesk.

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